Customer Service
-
Getting started
-
Orderhistory
-
Shipping & returns
-
Returns & Customer Service
-
Shoppinglists
-
Work Place Ergonomics
-
Demo's & FAQ
-
Bulletinboard
Strong precautions are taken to protect the information of the users of our Site. When users submit sensitive information via the Site, that information is protected both online and off-line.
We take credit card information security seriously and use a variety of technical solutions to make shopping safe at our Site. Furthermore, your information is encrypted and is protected utilizing the industry standard Secure Sockets Layer (SSL) encryption.
While we use SSL encryption to protect sensitive information online, we also protect user- information off-line. All of the information of our Site's users, including the sensitive information mentioned above, is maintained in a restricted section in our system.
If you have any questions about the security at our Site, you can send an e-mail to ukcustomerservice@vikingoffice.eu
Cookies
You may have heard of the term 'cookies'. Cookies are routinely used by most, if not all, E- commerce merchants, including Viking. A cookie is a piece of data stored on a user's hard drive through the Web browser program containing information about the user. This data allows us to keep track of information and optimize our website's functionality for individual users. By using cookies we can for instance track what products you order and offer them to you again on your next visit. If you do not wish to accept cookies, you can still use our website. We will however not be able to offer you a personalized shopping experience. If you have any questions surrounding cookies, please contact us at ukcustomerservice@vikingoffice.eu.
Special Offers, Account Updates and Opting Out
Viking Office occasionally sends our customers and the users of the Site announcements and updates, which contain important information about the Site and service offerings which we believe to be of value to our customers and users. In order to do this, we communicate with our website's users through e-mail, telephone, mail or fax in order to provide requested services, content, product information, notification of special offers, or in regard to customer service issues relating to an account.
For example, our e-mail messages have an 'unsubscribe' feature for users of the Site who buy from us, but don't want to be notified about special offers in the future. Users can simply 'Reply' back to the e-mail message and type 'unsubscribe' in the subject line.
Users of the Site can always update the personally identifying information that they have provided to vikingoffice simply by accessing and updating their account information on the Site or by e-mailing us at ukcustomerservice@vikingoffice.eu.